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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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robert Greene

May 7, 2024

5  out of  5
rating by robert Greene
"Professional and courteous."
We responded:
"Thank you for your kind words Robert! We are honored to have you a part of our agency family. - Matthew "
Profile photo of Nella Sarrapochiello

Nella Sarrapochiello

April 15, 2024

5  out of  5
rating by Nella Sarrapochiello
"I had a great experience switching my insurance carrier. Jordan was friendly and knowledgeable. She made the transition easy and convenient for me and I had a considerable savings! I highly recommend!!"
We responded:
"Nella, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. The best compliment my team and I can get is being recommended to others! Thank you for sharing! - Matthew "
Profile photo of Jamie Potter

Jamie Potter

April 11, 2024

5  out of  5
rating by Jamie Potter
"Jordan and Frank are both very helpful and knowledgeable about the insurance field. I recommend them to all my friends and family whether you need car insurance, home or life insurance. 10/10"
We responded:
"Jamie, thank you for your kind review! We're happy to hear that Jordan and Frank provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. Call us anytime. - Matthew "
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Remington

September 19, 2023

1  out of  5
rating by Remington
"BEWARE! Worst customer service! Took almost a week to get a quote then they sign you up and up goes the quote! “Manager” Scott has zero people skills, is snotty and could care less! I was also signed up for a Drive Safe program without my consent! Several calls to Mathew Bub went unanswered! This agency is horrible!"
We responded:
"Remington, we pride ourselves on our excellent customer service and the high standards we maintain. It was so nice talking to you this morning and I’m glad we were able to communicate. Looking forward to working together directly in the future. Feel free to give me a call whenever needed. - Matthew"
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Mark Pastor

September 13, 2023

5  out of  5
rating by Mark Pastor
"I know insurance doesn't SEEM exciting but I can tell you first hand... when you experience OUTSTANDING customer service...you notice! From the moment that Ashley picked up the phone when I called, she could not be more helpful. I explained what I needed and she said she would get back to me. By that afternoon, I had a quote for my business (as promised) from an understanding person who took the time to LISTEN! I applaud this agency for having someone like Ashley who has such a great attitude and makes you feel comfortable while getting all the info she needed. I am already contemplating bringing all my business to this office simply because of the incredible customer service from Ashley! Thank you for the 5 Star service!!"
We responded:
"Mark, thank you for sharing your experience with Ashley! We truly enjoyed working with you and are always here if you need any guidance. Thanks for your business! - Matthew "
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Dan Cochran

August 29, 2023

5  out of  5
rating by Dan Cochran
"Great place, great rates, friendly/helpful agents. I'm rooting for the billing department! ¡Me encanta!"
We responded:
"Dan, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Matthew "
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Jocelyn Rodriguez

August 10, 2023

5  out of  5
rating by Jocelyn Rodriguez
"Thank you Ashley for all of your help. I called so many insurance companies and none of them were willing to help me in any way but you did! You'rep the best!"
We responded:
"Jocelyn, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Matthew"
Profile photo of Danna Taddeo

Danna Taddeo

May 5, 2023

5  out of  5
rating by Danna Taddeo
"Stephanie was Awesome! Got my information to me quickly. Very pleasant and upbeat!"
We responded:
"Thank you for your kind words, Danna! We are honored to have you a part of our agency family. - Matthew"
Profile photo of Mallory Knutson

Mallory Knutson

March 30, 2023

5  out of  5
rating by Mallory Knutson
"Jahna out of the southbury location is amazing. Made getting boat insurance a breeze. Found us the best deal and discounts available. She was so efficient and prompt with her replies both during work hours and outside! Really made it such a smooth transition! Seamless and effortless! She also rolled it in to our current bundle!! Simply amazing. Great experience and highly recommended!"
We responded:
"Mallory, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you! - Matthew "
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Frank Sannella

March 15, 2023

5  out of  5
rating by Frank Sannella
"Kelsie did a great job restoring my faith in State Farm and so I’m a returned customer. Equally important, she was able to save me money with better coverage ! 👍"
We responded:
"Frank, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business. - Matthew"
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Cynthia Fiore

March 7, 2023

5  out of  5
rating by Cynthia Fiore
"I recently bundled home and auto with Statefarm and I cant say enough great things about the process, all thanks to Jahna. She was so attentive, responded to my emails timely, and was so patient with me. She always took the time to explain the details of quotes and plans. I feel like I can always reach out and speak to her just for the simplist thing and always get a response with a positive result. She will go above and beyond to do what is right for you."
We responded:
"Cynthia, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Matthew"
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Claudia Staley

February 22, 2023

5  out of  5
rating by Claudia Staley
"Raphael was so helpful, very professional! He addressed all my concerns quickly and made it very easy to understand. We also went over some interesting new products as well. TY"
We responded:
"Claudia, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Matthew "
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Helen Garcia

February 12, 2023

5  out of  5
rating by Helen Garcia
"Cynthia made insurance purchasing so easy. She thoroughly explained all of our options and was very helpful. We highly recommend this office for your insurance needs!"
We responded:
"Helen, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - Matthew"
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Terrance

February 10, 2023

5  out of  5
rating by Terrance
"I have had State Farm for auto and home for the past several years. Jahna Nixon has personally handled my account for the entirety of my time with State Farm, and has continuously provided expert knowledge and wonderful customer service throughout. Recently it came time to add a life insurance policy and Jahna took the time to explain all of my life options and helped me get the policy that worked best for me and made the entire process work seamlessly from start to finish. It made what could’ve been a stressful situation easy!"
We responded:
"Thanks for the kind words, Terrance. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Matthew "
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Elishka Tyler

February 10, 2023

5  out of  5
rating by Elishka Tyler
"Couldn’t be happier I decided to come to State Farm. Jahna explained everything to me plain and clear. Gave me the best option and saved me hundreds and I mean hundreds of dollars on a multi plan policy. Thank you Jahna. I appreciate all your help and confidence in what the company offers."
We responded:
"Elishka, thank you kindly for the nice review and feedback about the service you received from Jahna. We are very happy to have earned your business with State Farm and hope you call or stop in soon! - Matthew "
Profile photo of Laurell Fittanto

Laurell Fittanto

February 10, 2023

5  out of  5
rating by Laurell Fittanto
"I’ve been working with Jahna from State Farm for years and I can say without a doubt that she’s the best insurance agent in Connecticut. She always goes above and beyond, is extremely knowledgeable and basically like family at this point. If you need insurance, call and ask for Jahna!"
We responded:
"Laurell, your recommendation of working with Jahna is wonderful to see! She is an asset to our team and her and I will always be here to serve your insurance needs! - Matthew "
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Rosemarie Soucy

February 10, 2023

5  out of  5
rating by Rosemarie Soucy
"I have been with State Farm for awhile now and the service has always been great,especially from Cynthia Soucy.She has helped get our auto and homeowners policies and then helped with a policy to cover our jewelry. Everyone in the office is very professional and knowledgeable of their products."
We responded:
"Rosemarie, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Matthew "
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Simply Coddingtons

February 10, 2023

5  out of  5
rating by Simply Coddingtons
"Cynthia is very outgoing and always so helpful with understanding all the insurance stuff. She goes the extra mile for everyone and makes you feel like family."
We responded:
"Hello, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for you each day. - Matthew"
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Vicki Gyba

February 10, 2023

5  out of  5
rating by Vicki Gyba
"Cynthia Soucy is so pleasant to work with. Always knowledgeable and able to answer my questions."
We responded:
"Vicki, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Matthew"
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Brianna Panio

February 3, 2023

5  out of  5
rating by Brianna Panio
"Jahna Nixon is the reason I’ve had statefarm for all of these years. Shes always on top of her stuff and anything she doesn’t know the answer to she’s very quick to find out for you. She’s a very helpful person to know."
We responded:
"Brianna, we appreciate this awesome review from you and the trust you have in us. It’s an honor working you. Thank you for your business! - Matthew"
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Lisette Valera

January 24, 2023

5  out of  5
rating by Lisette Valera
"Loved working with Jahna on my car & life insurance. She helped me switch my car insurance for a new car and in the same day, set up my life insurance for both my daughter & I. Super friendly and considerate of my time. Highly recommend and definitely suggest going to Jahna for any of your needs!"
We responded:
"Lisette, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Matthew"